Archives: FAQs

How to clear the Winamaz cache

You may need to clear the cache manually. Here is the procedure to follow: Go to the Winamaz settings menu: 1 . Si vous travaillez sur la customisation de Winamaz : Click on “Empty the cache”. This function triggers the following actions: Empty the cache (Price, CSS etc…). Launch a data recovery from the local … Read more

Customer review stars are not displayed

Possible causes: : Javascript problem, check the errors in the browser console. jQuery not loaded on the site, activate the option: Standalone jQuery,  in the menu “Settings”. Votes are not available for the displayed product. Votes are only available from Amazon. On Amazon API V5, customer votes are not available anymore… Nevertheless Winamaz will try … Read more

How to dynamically modify products?

ADVANCED LEVEL! IF YOU DON’T KNOW WHAT YOU ARE DOING DON’T START MODIFYING It is possible to dynamically modify un Winamaz templat using special hooks. Example:  To display a special block “Promotion” on products where the ASIN is “B017SQWWCM” (Works only on vertical templates) In functions.php of the theme or in mu-plugins. Result :

Error message: jQuery is not defined

If the theme used already integrates jQuery and the option “Standalone jQuery” is activated on the plugin, an error message appears in the console. It is better to deactivate the option on Winamaz When the theme used does not use jQuery, you must activate the “Standalone jQuery” option. Please note : When the theme used … Read more

This message appears: “An error occurred during the operation!”

If this message appears several times, check the rights on your server. You must grant the right permissions to the files and folders in the “wp-content/plugins/winamaz” directory with chown and chmod. If you don’t know how to do this, ask your host to configure these permissions for you. Voir plus de détails ici

System requirements

PHP 7.2 or a higher version : (PHP 7.4 recommended). MySQL 5.7 or a higher version | MariaDB 10.4 or a higher version. WordPress 6.0 or a higher version. Maximum size of the uploaded files : 2M (upload_max_filesize) recommended. Serveur : cURL, mbstring, (soap for Tradetracker).

What shortcodes can be used?

You can use the Winamaz Shortcode Generator on pages, articles, and also Custom Post Type. This feature makes it easier for you to use Winamaz. You can see most of the shortcodes used here https://demo.winamaz.com/en/ and the advanced features are detailed on this page.